Cancellation & Modification Policy

At Teespromax, all items are custom-made exclusively for you once your order is confirmed. Because each product is produced on demand, we encourage you to review your order details carefully before completing your purchase.

Cancellation Window
You may cancel your order within 6 hours of placement for a full refund. To request a cancellation, please email us at Support@teespromax.com with your order number and cancellation reason.

After the 6-hour window, your order will enter production and can no longer be canceled.

Order Modifications
If you need to change your order (size, design, shipping address, etc.), please contact us as soon as possible — ideally within 6 hours of purchase. We will do our best to accommodate changes before production begins. Once production has started, modifications may not be possible.

Address Changes
If your order has not yet shipped, you may request an update to your shipping address by emailing Support@teespromax.com. Once the order has shipped, the delivery address cannot be changed.

Important Notes

  • Orders canceled after the 6-hour window will be treated as a return and must follow our Return & Refunds Policy.
  • Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to an incorrect address provided by the customer.

Contact Us
If you have any questions about cancellations or modifications, please reach out: